Changes to the way we are working – Total Triage
Due to the Covid-19 pandemic, we have had to significantly change the way we work to help our patients receive the care and support they need whilst ensuring both they, and our staff, are kept safe. This video helps to explain how we are now working.
Coping During Lockdown
Some useful guides to help children, young people and their families:
Leaflet: Family Life during the Lockdown
Leaflet: Young Persons Guide
Website: NHS UK: 5 Ways to Wellbeing
Antibody testing is being rolled out in Buckinghamshire, Oxfordshire and Berkshire in a safe and phased way. It has begun within our hospitals. We will keep you updated as to when this test is available to wider staff and patient groups.
Meanwhile, please may we request that you do not ask your GP about availability. This will help us to help you with all other urgent calls.
Please note that as this is a new disease we don’t yet know if having antibodies means you are immune.
Berkshire Women's Aid
This charity which offers many services to women who have suffered from domestic abuse. If you are struggling and need to get in contact with someone they have a helpline and other services available.
Telephone: 0118 950 4003
Covid-19 Infection Control Video
As a practice we have been working hard to keep up to date with the government guidelines and infection control procedures. Please see the video below if you would like to see more of what our team have been doing.
Coronavirus Recovery Advice
Information on how to manage your symptoms at home while recovering from Coronavirus.
Citizens Advice - Returning to Work
Advice and information for those who are concerned about returning to work during Coronavirus.
Website: Citizens Advice: Returning to Work
Advice on Coronavirus and childhood injuries/illnesses
Guidance on what to do if you child is ill or injured and who you should contact.
This downloadable document covers a set of frequently asked questions about the virus and its impact on cancer patients.
Help with Finances and Rights
The pandemic is set to fundamentally change the way we live our lives. It can be an anxious time for many and our financial wellbeing is a key concern. Here’s a guide about how the Coronavirus could affect your finances.
Mind - For Better Mental Health
Mind are experts in mental wellbeing and have some great advice about how to manage yourself well during this crisis, including those having to work from home.
Website: Mind: Coronavirus and your wellbeing
Check if you have symptoms before you take any action. Please protect others by NOT visiting a pharmacy, GP practice or hospital.
Website: NHS 111: Check your symptoms
Government letter to high risk patients
The Government has sent a letter to all high risk patients identified throughout the country with specific advice and information. Please view the letter below:
Those who have been shielding from COVID-19 will soon be advised of the plans to ease guidance. For more information and to view the letter in other languages, please visit the below website.
Website: NHS UK: Coronavirus Guidance
Instructions for Attending Covid-19 Hub
If you have a booked appointment at the Reading Covid-19 Hub, please see below to view instructions for your attendance:
Wokingham Borough Hub Referral
The Council is working with local charities to provide a community response for those who don’t have support, essential food or household supplies and need advice or practical help. This is not an alternative to the NHS or Social Services, instead it is the Citizen’s Advice Bureau who are coordinating these services.
Child and Family Health during Coronavirus
Guidance on what to do when your family member is unwell during this pandemic:
Easy Read Coronavirus Information For Those With Learning Difficulties
Leaflet: Looking after your mental health
Leaflet: Easy Read About coronavirus
Leaflet: What is social distancing?
Bereavement Advice and Support
Please view our leaflets to find bereavement advice and support:
Telephone: 0800 448 0800
Helping children and young people manage their mental health
Guidance on helping children and young people cope with the stressful changes occurring during this pandemic. Including information on what you can put in place to help support them.
Managing breathlessness at home
A step by step guide to help you manage breathlessness symptoms while at home.
Leaflet: Managing breathlessness at home
Guidance For Vulnerable People (incl children)
Guidance on shielding & protecting people (incl children) defined on medical grounds as extremely vulnerable from COVID-19.
Link Befriending Scheme
Link are a local charity who are able to support and advise people over the phone. Not only will they be a friendly voice but they will also act as a signposting service – referring people to agencies who can help, such as foodbanks, help with prescription collections and many other matters that people may struggle with. Link will accept phone calls from anybody who is feeling isolated, whether or not they are currently registered with Link.
Call: 0118 979 8019
Active at Home
Never has there been a more important time to look after our mental and physical wellbeing. Remaining or becoming physically active is vital and doing so helps support our mental resilience as well as our physical health. Get Berkshire Active have created an online resource to make it easier for people to access lots of useful content to keep them active.
Website: Get Berkshire Active