Travel Cancellation / Travel Insurance Notice

Some people are cancelling their planned trips due to the risk of contracting coronavirus and/or because of the impact of the virus on the area concerned.

For more information regarding travelling to specific areas, please go to Depending on your specific travel insurance policy, most insurance companies will cover cancelled trips to countries to which the Foreign Office advise not to travel. No certificate from your GP is required.

In addition, please be advised that the surgery is unable to provide letters or certificates to travel insurance companies supporting requests for refunds by patients without any significant change in medical illness since the time of booking.

If you do cancel a holiday and need to claim on travel insurance, the insurance company will usually send you a form. If this requires a doctor’s report/opinion, please fill in the Ask Reception a Question form on the Brookside Group Practice Website. We will ensure this is processed correctly including consents and any fee payable.