Brookside
Group Practice

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Brookside Group Practice

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0118 966 9333

Brookside Surgery
Brookside Close
Earley
Berkshire
RG6 7HG

Chalfont Surgery
Chalfont Close,
Lower Earley,
Reading,
RG6 5HZ

Winnersh Surgery
10 Melbourne Avenue,
Winnersh,
RG41 5EL

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Brookside Group Practice
CQC Inspected and Rated
Good

Brookside Surgery is currently CLOSED.

Chalfont Surgery is currently CLOSED.

Winnersh Surgery is currently CLOSED.

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Practice Information

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Friends & Family Test

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Digital Practice is a service that has been designed to make it easy for patients of this Practice to:

Get answers to their questions
Quickly access the right help and advice for their needs.

By using Digital Practice you will be able to:

Make online requests to your GP Practice such as:

Appointments	Questions	Prescriptions	Test Results
Appointment requests	Ask the doctor a question	Repeat Prescription requests	Request test results
Cancellation	Ask the Practice a question	Help with medications

Submit self-monitoring health reviews
(if requested by the doctor or nurse):

Asthma	Diabetes	Epilepsy	Smoking
Mental health	Alcohol	Blood pressure	Contraception blood pressure

Find the forms that you need:

New Patient Registration

Change of details

Sick Notes

Register for online services

Give feedback to the Practice:

Feedback to the Practice

Friends and Family Test (FFT)

Get advice on common conditions:

Find Information about the services offered by your GP Practice such a travel services.
Find information about health services and health support groups in your area.
Get help from NHS Choices regarding your condition together with advice on what to do next.

How do I make a request to my Practice?

To make a request to your Practice select the service that you require.
You will be prompted for information about your request. When you complete a request this will be sent to your practice. The system acknowledges that your request has been sent and will let you know what happens next.
The Practice handles the requests during their normal working day, i.e. if you send a request on Friday pm the Practice won’t normally see it until Monday morning.

How do I receive the responses from the Practice?

On some services, such as Ask the Practice a question and Ask the Doctor a question once the Practice has processed your request they will send you a response. This response will be sent to the email address that you have given in the form.

For security purposes the email will ask that you verify your identification. Once you have completed this the message from the surgery will be shown for you to read.

Security of your information

This service always uses fully encrypted connections, the same security as used in internet banking. If you look at the right of the address bar, you will see a small padlock icon. This indicates that you are using a secure link and that your data is encrypted.

As an additional measure your information is held encrypted until the practice need to view it. It is then sent to the practice still encrypted and only converted to readable text at the practice.

See our Privacy Policy for more information.

Tracking users

We track how you use our Digital Practice but we don’t collect or store your personal information (e.g. your name or address) while you’re browsing. This means that you can’t be personally identified.

We use Google Analytics software to track:

The pages you visit
How long you use the site
How you got to the site and what links you clicked on.

We haven’t give Google permission to share this data with anyone else.

How Digital Practice updated?

We are continuously working on this site to make sure that the information is accurate and up to date. The digital practice is also continuously updated based on the results of user testing, feedback from members of the public and from your practice and other practices who are using this sytem.

Suggestions for improvement of the Digital Practice

We are always looking for ways to improve this service and would welcome your suggestions. Please send your comments to suggestions@siliconpractice.co.uk

Links to external sites

Digital Practice links to external organisations when that service is essential for helping a patient complete a task or when helping patients find a service.

Online Requests

Search

Reception and enquiries

Reception and enquiries

How can we help you?

Getting help with

Keep us updated

About appointments

Register as a new patient

Can’t find what you’re looking for?

Ask a Receptionist a question

Additional information

Common Illness Room

Common Illness Room

Lets see what we can do…

Get immediate help with minor illnesses and injuries:

Pharmacists can also advise on minor illnesses and injuries:

Reading Walk-In Health Centre
1st Floor
103 Broad Street Mall
Reading
Berkshire
RG1 7QA
Tel: 0118 902 8300
8am – 8pm every day
readingwalkinhealthcentre.nhs.uk

Alternatively you can visit another Minor Injury Unit:

Find a local Minor Injuries unit

If you wish to get advice or see a Nurse or Doctor, please visit our Consulting Room.
You can also ask a pharmacist a question.

Consulting room

Consulting room

How can we help you?

For forms, sick note requests, medicals, test results and certificates please visit Reception.

For health reviews, including Smoking cessation, Epilepsy and other reviews please visit our Health Review Clinic.

Speak to someone now – Call NHS 111.

Get fast help from a local pharmacy for various conditions such as minor cuts, sprains, aches, colds, headaches, rashes, cystitis etc.

See a Nurse about various conditions such as vaccinations, sexual health, contraception, blood pressure, etc.

Get medical advice and treatment from a Doctor.

Visit a Minor Injuries Unit for minor burns, cuts, sports injuries, bites and bruises, minor dislocations etc.

Travel Room

Travel Room

How can we help you?

Find out if you need vaccinations

Before you travel, it’s important to find out whether you will need vaccinations for the country you’re visiting. For patients registered with our Patient Online Services you can access your immunisation records there, or request a print out of your record at the surgery. The following websites will help you understand what you need:

To register for Patient Online Services please complete the online form. You will need to provide us with proof of ID, but once set up, you will be able to access you medical records, book and cancel doctor’s appointments and see your immunisation history.

Travel Immunisations

We offer a full travel advice and immunisation service. If you are travelling abroad please check what immunisations you need before making an appointment with a practice nurse (we recommend 6-8 weeks before travel).

Also visit

Gov.uk for specific country travel advice
EHIC to apply for your free European Health Insurance Card

Advice and help zone

Advice and help zone

Lets see what we can do…

Bereavement Advice

Breast Screening

Cancer

Carers

Child Health

ARC Information and Counselling Service

ARC Information and Counselling Service is a free and confidential counselling service supporting children, young people and adults when they are struggling to cope with a life changing situation or emotional problem. For an ARC funded set of counselling sessions located at Brookside Group Practice, please contact Lucy Thomas on lucythomas41@gmail.com, or leave a message on 07434 752 795.

Blood Tests

Children under 5 years old, and those with special needs, can be seen on Kempton Ward at The Royal Berkshire Hospital. Appointments need to be made in advance by calling 0118 322 8754/7512.

Children over 12 years can attend the walk-in clinic held at Chalfont Surgery most Wednesday mornings 7-10:30am, or you can book an appointment with one of our nurses. The blood test form must have been issued in advance by a doctor.

We recommend that children up to the age of 16 use EMLA cream, applied to both arms before their blood test. This can be purchase over the counter at any highstreet chemist.

Berkshire Child Health app

Get tips on how to manage common ailments, such as coughs, sore throats and teething and advice on when and where to seek help from a healthcare professional.

Download for Apple

Download for Android

Chicken Pox

Chickenpox is a mild and common childhood illness that most children catch at some point.

Child Health Berkshire West

A guide for parents and carers of children aged birth – 5 years.

Children and Young People’s Integrated Therapies

Fever in Children

A fever is a high temperature. As a general rule, in children, a temperature of over 37.5C (99.5F) is a fever.

Hand Foot and Mouth Disease

Hand, foot and mouth disease is a viral infection that can affect young children.

Headlice

Head lice are tiny insects that live in human hair. They’re particularly common in children.

Health Visitors

NHS Berkshire works with parents and carers offering professional support and advice about the health and development of young children.

New Baby Guide

Being a new parent can be a daunting time and you are bound to have lots of questions. There is lots of useful information and resources available that cover everything from soothing a crying baby to feeding advice.

Visit the Start for Life website: www.nhs.uk/start4life/baby

Contact your Health Visitors: cypf.berkshirehealthcare.nhs.uk

For help and support with breastfeeding:

NHS Vaccination Schedule

See the NHS Vaccination Schedule

Slapped Cheek Syndrome

Slapped cheek syndrome is a viral infection that’s most common in children, It usually causes a bright red rash to develop on the cheeks.

The Local Offer

The Local Offer gives children and young people with special educational needs or disabilities and their families information about what support is available in the local area.

Visit the website

Further information

From warts and measles to chickenpox and tonsillitis, find out how to recognise some of the most common childhood conditions

NHS Choices – Childhood Illness

Continence Service

CVD Health Checks

Dementia

Dental Issues

Depression, Stress, Anxiety

Living Life To The Full

Free online courses covering low mood and stress and all of the common linked problems this causes. Work out why you feel as you do, how to tackle problems, build confidence, get going again, feel happier, stay calm, tackle upsetting thinking and more. Try one of the below sample sessions now.

Loddon Counselling & Psychology Service

Counselling offers an opportunity to explore and make sense of your thoughts and feelings in a space that is non threatening and non judgemental.

Mental Health Crisis Service

The team will try to prevent you being admitted to a mental health ward by providing you with intensive support if you have a mental health crisis in your own home.

Mind

Information and Support for all mental health issues. Mind Infoline 0300 123 3393

MoodGYM

Learn cognitive behaviour therapy skills for preventing and coping with depression.

Rethink

Help, information and support for all those affected by mental illness.

Samaritans

If something is troubling you, call Samaritans free, 24 hours a day 365 days a year.116 123

South Central Veterans Service

We offer help and support to all former members of all ranks of the British Armed Forces who have received one day’s pay in one or more of the following:

• Royal Navy, Royal Marines, Army and Royal Air Force
• Volunteer Reserve Forces, including Royal Navy Reserves, Royal Marine Reserves, Army Reserves and Royal Air Force Reserves

Visit the website

Talking Therapies

Talking Therapies is a friendly and approachable service that helps people with these problems.

They are here to help adults aged 17+ living in Berkshire and we have a team of advisors and therapists who can help you to overcome life’s difficulties and problems and manage them better.

Refer yourself now

Further information

For more information about mental health, ways to cope with it and more visit

NHS Choices – Mental Health

One You – Feeling Stressed?

Find a Local Mental Health Services

Drugs and Alcohol

Enhanced Recovery Programme

Exercise

Flu Vaccine

Maternity

Physiotherapy

Self Care

Sexual Health

Stop Smoking

Weight Management

Young People

Health Review Clinic

Health Review Clinic

Here we can help you monitor your condition

Long term conditions

Health Review

Prescriptions and medicines centre

Prescriptions and medicines centre

How can we help you?

The simplest way to order your prescriptions is by registering for our Patient Online Services which enables you to manage your medication and appointments, plus access your medical records. Alternatively you can use our Repeat Prescriptions Request form or drop your paper reorder form into the surgery. You can also talk to your local pharmacy about managing your prescription requests for you.

Prescriptions

Local Pharmacies

Lloyds Pharmacy
Sainsbury’s, King Street Lane 0118 978 0631
Boots
Asda, Lower Earley District Centre 0118 931 1750
Boots
5 The Parade, Silverdale Road 0118 926 2146
Day Lewis Rankin Pharmacy
15 Maiden Lane Centre 0118 935 1848
Asda Pharmacy
Chalfont Way, Earley 0118 987 0300
View more local pharmacies

Administration office

Administration office

How can we help you?

Getting help with

Keep us updated

How are we doing?

Register as a new patient

Can’t find what you’re looking for?

Ask the Practice a question